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Refund policy

Thank you for shopping at Super National Cookware

If for any reason,You are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.

Conditions for Returns/Refunds

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 14 days
• The Goods are in the original packaging

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods that according to their nature are not suitable to be returned deteriorates rapidly, or where the date of expiry is over.
• The supply of goods that are not suitable for return due to health protection or hygiene reasons was unsealed after delivery.
• The supply of goods that are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular-priced Goods may be refunded. fortunately, Goods on sale can be refunded.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

It is advised to please make a short video of the package/parcel while receiving (unboxing video) in order to the eligible for a return/refund/replacement.

Refunds

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Mian Sansi Road Muhala Peer Qaim Ali Shah Street 5 Gujranwala

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email:
• By phone number: 

Need help?

Contact us at {email} for questions related to refunds and returns.